HO-REN-SO

Introduction to HO-REN-SO

In Japan, smooth communication is the key to a successful career. The term HO-REN-SO is an abbreviation of three Japanese words that every worker must follow.

1. HOKOKU - Reporting

What it is: Keeping your supervisor updated on the progress of your task.

When to do it: When a task is finished, when an error occurs, or periodically during long projects.

Example: "Boss, I have finished cleaning the storage room."

2. RENRAKU - Contacting/Informing

What it is: Sharing factual information with colleagues or teammates.

When to do it: When there are changes in schedule, meetings, or simple updates that don't require an opinion.

Example: "The delivery truck will arrive 10 minutes late today."

3. SOUDAN - Consulting

What it is: Seeking advice or opinions from your senior or manager when you are unsure about something.

When to do it: Before making a big decision or when you encounter a problem you cannot solve alone.

Example: "I'm not sure how to use this new machine. Could you please show me?"